Refund policy
Refund & Returns Policy
At PawOnBoard, we want you to be completely satisfied with your purchase.
Returns
You have 30 days from the date of delivery to request a return.
To be eligible, your item must be unused and in its original condition.
Refunds
Once we receive and inspect your return, we will notify you regarding the approval of your refund.
If approved, your refund will be processed to your original payment method within a few business days.
Exchanges
If your item arrives damaged or defective, please contact us and we will assist you with a replacement.
Return Shipping
Customers are responsible for return shipping costs unless the item is defective or incorrect.
Contact Us
If you have any questions or need assistance, feel free to contact us at:
support@pawonboard.co.il